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How to win buy-in for quality investments with a soft skills approach

Overcome resistance to quality and better support your organization 

Agenda

08:57
Building Relationships


17:42

Understanding Influence


26:00
Reducing Resistance


29:20

Communicating Effectively


37:17
Preparing for a "Yes"


44:20
Q&A session

In this free session, Lesley Worthington, Communication & Leadership Coach, and Angel Buendía, Scilife’s Knowledge Manager, will help you turn resistance into agreement on quality investments using soft skills. These industry experts will show you how to build strong relationships, understand stakeholder goals, use principles of influence, and communicate effectively to ensure you finally get your green light for quality.